1. homeHome chevron_right
  2. Support chevron_right
  3. Frequently Asked Questions

Frequently Asked Questions

We are here to assist you

Ask a contextual question or search the FAQ section 

search

Installation for private individuals

Can I install an Inim system Inim , or do I need a certified technician? keyboard_arrow_down
Inim systems Inim be installed by qualified professionals to ensure maximum performance and compliance with safety regulations.
Can the Inim system be connected Inim your home Wi-Fi network? keyboard_arrow_down
Yes, Inim systems Inim easily integrated with your home network via the Inim platform and the Inim app. If you have any questions, always contact your trusted installer.
What happens in the event of a power failure? keyboard_arrow_down
All Inim systems Inim equipped with backup batteries that guarantee operation even in the absence of power.
How can I determine which Inim system Inim best suited to my home? keyboard_arrow_down

Every home has different needs: size, number of entrances, presence of pets or smart devices all influence the choice of system. We recommend contacting a certified Inim installer: thanks to their experience, they will be able to carry out an inspection and offer you the solution best suited to your lifestyle and desired level of protection.

How long does it take to install an Inim system Inim a private home? keyboard_arrow_down
The time required varies depending on the size of the system and the number of devices involved. Generally, a standard system can be installed in one day by an Inim installer.
How can I receive assistance or maintenance after installation? keyboard_arrow_down

After installation, you can always contact your certified Inim installer Inim consult the dedicated section on our website to find technical support, updates, and after-sales services. To see all certified installers in your area, visit the dedicated page.

Installation modules

Can I purchase Inim materials Inim or only through authorized distributors? keyboard_arrow_down
Inim materials Inim available exclusively through the network of official distributors. This choice guarantees professionals the highest quality, immediate availability, and certified technical assistance.
Can I purchase Inim materials Inim or only through authorized distributors? keyboard_arrow_down
Inim materials Inim available exclusively through the network of official distributors. This choice guarantees professionals the highest quality, immediate availability, and certified technical assistance.

Materials for implants

Where can I find technical documentation for Inim products? keyboard_arrow_down
All documentation—manuals, technical data sheets, installation guides, and certifications—is available in the documentation section of the Inim website Inim on each dedicated product page.
Inim materials compatible with existing systems or those from other manufacturers? keyboard_arrow_down

Yes. Inim products Inim designed to ensure maximum interoperability. The control units and devices support standard protocols such as Modbus, KNX, BACnet, and ONVIF, simplifying integration with existing systems.

Inim materials comply with current fire and safety regulations? keyboard_arrow_down
All Inim products Inim developed and tested in accordance with the latest EN54 and IEC standards, and undergo rigorous quality controls to ensure high performance and durability over time.

Public projects

Inim systems certified for use in public works? keyboard_arrow_down
Yes. All Inim products Inim the most stringent European and Italian regulations on fire and intrusion safety, and meet the standards required for integration into public buildings and strategic infrastructure.
Inim technical support during the design phase of a public works project? keyboard_arrow_down
Of course. Our team of specialists works alongside designers and technical firms to identify the most suitable solutions, providing technical documentation, product data sheets, and assistance with system configuration.
Is it possible to integrate Inim systems Inim supervision platforms already present in public buildings? keyboard_arrow_down

Yes. Our technologies support open protocols such as Modbus, BACnet, KNX, and ONVIF, enabling seamless integration with leading BMS platforms and centralized management systems.

Calls for designers

Inim be indicated as a reference brand in tender specifications? keyboard_arrow_down
Yes. Inim products Inim be cited as a technical reference in specifications, as they comply with the required standards for safety and fire prevention. We provide data sheets and certifications that are useful for tender documentation.
Is support material available for drafting calls for tenders and technical specifications? keyboard_arrow_down
Yes. Technical descriptions, CAD files, specifications, and complete documentation for incorporating Inim systems Inim projects Inim available in the Designers section of the Inim website.
Can I receive personalized assistance in drafting a specific call for proposals? keyboard_arrow_down
Of course. The Inim team Inim available to support designers in defining technical requirements and identifying the most suitable solutions for each type of project.

Do you have a specific question?

A member of our team will take care of your request.

get in touch with us